Guides
SMART Subscriptions guides
Written from real merchant setups: subscribe & save plans, the product-page widget, customer portal pause and skip, failed payment recovery, and testing before you go live.
Prefer a hand? Install the app and contact support by chat or email to set up your first plan.
Install freeLaunch plans & the widget
Create subscribe & save offers, publish the purchase options widget, choose billing models, and fix common storefront issues.
How to set up product subscriptions on Shopify
Set up Shopify product subscriptions: activate the widget, create a plan, customize purchase options, open the portal, and turn on emails.
Updated November 1, 2026
How SMART Subscriptions works with Shopify selling plans
How SMART Subscriptions uses Shopify selling plans, checkout, subscription contracts, the product widget, and the customer portal for subscribe & save.
Updated November 1, 2026
How to offer Subscribe and Save on Shopify
Offer Subscribe and Save on Shopify with selling plans, percentage or amount-off discounts, a product widget, and customer self-service.
Updated November 1, 2026
Payment gateways for SMART Subscriptions on Shopify
Which payment gateways Shopify supports for subscriptions, what Shopify Payments covers, and what to test before SMART Subscriptions renewals start.
Updated November 1, 2026
How to hide one-time purchase for subscription-only products
Sell subscription-only products on Shopify with the product’s subscription-only setting or the SMART Subscriptions widget toggle, then test.
Updated November 1, 2026
How to fix the SMART Subscriptions widget not showing
Fix a Shopify subscription widget not showing: theme app block, published template, plan assignment, widget settings, and quick tests.
Updated November 1, 2026
How to customize the SMART Subscriptions widget
Customize the SMART Subscriptions widget: texts, colors, spacing, typography, custom CSS, translations, and default selection, with a live preview.
Updated November 1, 2026
Pay as you go vs pay in advance subscriptions on Shopify
Pay as you go vs pay in advance Shopify subscriptions: charge per delivery, or bill once for several deliveries with SMART Subscriptions.
Updated November 1, 2026
How to set Shopify subscription discounts
Set subscription discounts in SMART Subscriptions: percentage, amount off, or a fixed price, plus a second discount after X payments.
Updated November 1, 2026
How to set Shopify subscription billing frequencies
Set Shopify subscription delivery every 1–99 days, weeks, months, or years with SMART Subscriptions, billed pay as you go or pay in advance.
Updated November 1, 2026
Portal, recovery & admin
Let customers pause or skip, recover failed charges, understand renewal orders, and manage contracts from the app.
How to set up the SMART Subscriptions customer portal
Set up the SMART Subscriptions portal in Shopify customer accounts: pause, resume, skip, cancel, saved payment method, and delivery updates.
Updated November 1, 2026
How to pause, skip, or cancel Shopify subscriptions
How customers pause, resume, skip, or cancel Shopify subscriptions in SMART Subscriptions, plus saved payment method and address changes.
Updated November 1, 2026
How to recover failed subscription payments with SMART Subscriptions
Configure SMART Subscriptions payment retries, days between attempts, and the final cancel, pause, or skip action when a renewal charge fails.
Updated November 1, 2026
Where do Shopify subscription orders appear?
Where Shopify subscription orders appear: a new order per pay-as-you-go renewal, one scheduled order per prepaid period, never a rewritten original.
Updated November 1, 2026
How to set up SMART Subscriptions email notifications
Activate and edit the 17 SMART Subscriptions email templates for lifecycle, billing, retry, inventory, and skip events. All start inactive.
Updated November 1, 2026
How to test Shopify subscriptions before launch
Test Shopify subscriptions with Shopify Payments test mode, a real checkout, and a customer account. SMART Subscriptions has no in-app simulator.
Updated November 1, 2026
How to manage subscription contracts in SMART Subscriptions
Manage Shopify subscription contracts in SMART: status tabs, bulk pause/resume/cancel, edit products, quantity, price, and intervals, skip orders.
Updated November 1, 2026
Hide checkout payment methods for subscription plans
Hide checkout payment methods for Shopify subscription options with SMART Plans rules (is or contains), applied by a payment customization function.
Updated November 1, 2026
Can't find the setup you need?
Email support@etradepartner.io or use chat in the app.